All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at orderhelptoday@gmail.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return . Please allow at least fourteen (14) days from the receipt of your item to process your return . Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned :
● Any product that is online based, such as monthly recurring ad placement on our site and or company contact sales. Those sales are final and shall not be refunded no matter what.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● A 10% restocking fee will be charged for all returns .
● Items must be in the original packaging. All items must be accounted for and photos of all items must be submitted prior to returning.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: